Privacy Policy
Tupilak Travel (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including live bookings via Bookun.
1. Information We Collect
We may collect the following types of personal data:
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Personal Identifiable Information (PII): Name, email address, phone number, and other contact details.
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Booking Information: Travel dates, destinations, and preferences.
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Payment Information: Billing details, but not full credit card numbers (processed securely by third-party payment providers).
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Technical Data: IP address, browser type, and device information when you use our website.
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Communication Data: Emails, inquiries, or messages sent to us.
2. How We Use Your Information
We use your personal information to:
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Process and manage bookings made via Bookun.
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Provide customer support and respond to inquiries.
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Send booking confirmations and travel-related notifications.
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Improve our website, services, and customer experience.
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Comply with legal obligations and prevent fraud.
3. Sharing of Information
We do not sell or rent personal data. However, we may share your information with:
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Service Providers: Third-party partners, including Bookun, airlines, hotels, and transport companies, to facilitate bookings.
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Legal Authorities: When required by law, for fraud prevention, or to protect our rights.
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Payment Processors: To securely process transactions.
4. Data Security
We implement appropriate security measures to protect personal data from unauthorized access, disclosure, or misuse. However, no data transmission over the internet is 100% secure.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your website experience, analyze traffic, and personalize content. You can manage your cookie preferences in your browser settings.
6. Your Rights
You have the right to:
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Access, update, or delete your personal data.
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Withdraw consent for marketing communications.
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Request a copy of your data.
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Lodge a complaint with a data protection authority.
7. Data Retention
We retain your data only as long as necessary for legal, business, and operational purposes.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Office/Souvenir Shop:
Imaneq 18, 3900 Nuuk, GL
Postbox 2291
Opening Hours:
Monday – Friday: 8:30 AM – 5 PM
Saturday: 10:00 AM – 1:00 PM
Contact Information:
Email: info@tupilaktravel.gl
Office Phone: +299 31 32 18
Emergency Phone: +299 58 39 18
We may update this Privacy Policy from time to time. Please review it periodically for changes.
